Retently

By integrating Freshservice with Retently NPS, you can sync NPS (net promoter score) scores with Freshservice and trigger NPS surveys.

Install available only on Desktop

Published by Freshworks
about 1 year ago

in Reporting and Analytics

Help and Supportsales@retently.com https://www.retently.com/nps-integrations/freshservice/

Retently

By integrating Freshservice with Retently NPS, you can sync NPS (net promoter score) scores with Freshservice and trigger NPS surveys.

					        	By installing the Retently NPS app, you can:
- Grow Retention Rate: Use feedback to improve your company & customers experience
- Uncover Roadblocks: Identify what are the most common pain-point for churning customers.
- Improve Satisfaction: Collected feedback and act on insights to improve customer satisfaction.

What is Net Promoter Score?
Net Promoter Score (NPS®) is a customer satisfaction metric and an alternative to traditional loyalty surveys.
					        	
							Please copy paste the link https://www.retently.com/nps-integrations/freshservice/ to get a detailed step by step guide for the integration.
							

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