NetCrunch from adrem software

Integrate Freshservice with NetCrunch to monitor alerts in your service desk.

Install available only on Desktop

Published by Freshworks
3 months ago

in Agent Productivity, Assets & Alerts Monitoring, Others

Help and Supportsales@adremsoft.com https://www.adremsoft.com/support/

NetCrunch from adrem software

Integrate Freshservice with NetCrunch to monitor alerts in your service desk.

					        	This integration lets you

- Create tickets in Freshservice when alerts are triggered.
- If the alert is closed it automatically closes the ticket and adds a note in Freshservice.
- They trace back to the original problem in case of recurring issues and ensure a permanent solution for it.
					        	
							To understand how the installation works, open the link below in a new tab.
https://www.adremsoft.com/blog/view/blog/7952331843875/sending-netcrunch-alerts-to-freshservice
							

Build your own apps

Join a community of developers and start building.

Visit our developer portal

Sign up for a free trial

Start your 21-day free trial. No credit card required.

Try Freshservice

Log in to install app

Enter your helpdesk URL to proceed to login

Proceed