Clone Change Request

This App helps Agents in cloning a Change Request

Not compatible in Old Look

Install available only on Desktop

Version : 2.0

Published by Mako IT Lab Pvt Ltd
22 days ago

in Agent Productivity

Help and Supportfreshworks@makoitlab.com https://makoitlab.freshdesk.com

Clone Change Request

This App helps Agents in cloning a Change Request

					        	The App 'Clone Change Request' helps agents to avoid manually creating multiple Change Requests with same details. With just a click of a button, Agents can clone a single Change Request 'n' number of times and create new Change Requests with same details. It saves a lot of time and effort for the Agents.
					        	
							Pre Requisites:

Freshservice API Key: Click ‘Profile’ Icon at the Top Right corner > Click ‘Profile Settings’ – You will get the Freshservice API Key at the Right panel.

App Installation:

Follow the steps below for installation:

Go to Admin > Helpdesk Productivity > Apps > Get More Apps > Agent Productivity > Search Clone Change Request > Select Clone Change Request > Click Install.
Once the Installation is complete, Go to any Change Page. In the Right Panel you fill find the Clone Change Request App.
There you go! Clone is all set.

App Uninstall:

Go to Admin > Helpdesk Productivity > Apps > Clone Change Request > Uninstall.

If you are facing any issues, Do feel free to reach out to us at freshworks@makoitlab.com or create a ticket at https://makoitlab.freshdesk.com
							

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