ClickSend

Installing the ClickSend app will ensure that an SMS is sent through ClickSend every time a ticket is created in Freshservice.

Install available only on Desktop

Published by Freshworks
11 months ago

in Agent Productivity

Help and Supportsupport@freshservice.com https://www.clicksend.com/us/help/contact/

ClickSend

Installing the ClickSend app will ensure that an SMS is sent through ClickSend every time a ticket is created in Freshservice.

					        	Every time a ticket is created in Freshservice, an SMS will be sent through ClickSend. This app will:
- Ensure agents are on top of the tickets assigned to them
- Improve the productivity of agents
- Pave way for remote connectivity
					        	
							Please copy paste the link https://help.clicksend.com/Integrations/freshservice-integration to get a detailed step by step guide for the integration.
							

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