The integration of Asset Panda and Freshservice ensures every incident and service entered through Freshservice gets ticketed, categorized, marked, tracked and resolved with the service desk solution. These incidents are tracked through Asset Panda and can help companies identify trends or common occurrences during the lifecycle of an asset. Help desks can prioritize and assign tasks based on the impact and urgency, resulting in a quicker resolution, workaround and response. Freshservice is cloud-hosted, just like Asset Panda, which means it also requires zero maintenance while keeping data secure and the system fully automated.