Acquire

Integrate your Freshservice account with Acquire to boost productivity for both agents and users.

Install available only on Desktop

Published by Freshworks
3 months ago

in Agent Productivity, Chat, Phone & Video, Others

Help and Supporthello@acquire.io https://docs.acquire.io/

Acquire

Integrate your Freshservice account with Acquire to boost productivity for both agents and users.

					        	This integration lets you

- Convert chats in Acquire to tickets in Freshservice right away.
- Deflect the number of tickets that come to Freshservice with the in-built knowledge base in Acquire.
- You can have requesters share their screens to resolve their queries quicker.
- You can also video chat with your requesters incase the issue can’t be resolved via chat.
					        	
							To understand how the installation works, open the link below in a new tab.
https://acquire.io/integration/freshservice/
							

Help and Supporthello@acquire.io https://docs.acquire.io/

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